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Refunds and Returns Policy
Last Updated: 12th May 2024
Thank you for shopping at ClearVisionBlueDefender.com, operated by Blue Light Defenders. We want you to be completely satisfied with your purchase. Please read our Refunds and Returns Policy carefully to understand your rights and obligations regarding returns and refunds.
1. Returns and Refunds Eligibility:
- You may return unused and undamaged Blue Light Defender Glasses for Gamers within 30 days of the purchase date.
- To be eligible for a refund, the product must be in its original packaging and include all accessories, tags, and documentation.
- We do not accept returns or refunds for products that have been used, damaged, or altered after purchase, unless due to a manufacturing defect covered under warranty.
2. How to Initiate a Return:
- To initiate a return, please contact our Customer Support team at [email protected] within 30 days of receiving your order. Provide your order number, reason for return, and any relevant details.
- Our Customer Support team will guide you through the return process and provide instructions on how to return the product.
3. Return Shipping and Costs:
- Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or error on our part.
- We recommend using a trackable shipping method and obtaining proof of postage for your return package.
4. Refund Process:
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to the original method of payment within [number of days] business days.
5. Exchanges:
- We do not offer direct exchanges. If you wish to exchange a product, please follow the return process for a refund and place a new order for the desired item.
6. Warranty Claims:
- If your Blue Light Defender Glasses for Gamers have a manufacturing defect covered under warranty, please contact our Customer Support team for warranty claims and assistance.
7. Contact Us:
If you have any questions, concerns, or require assistance with returns and refunds, please contact our Customer Support team at [email protected] or by mail at Savva Xeni 6b Nicosia Cyprus 2314.